Accessibility statement

Our target

This website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We built it with accessibility in mind from the start and check new pages against these guidelines.

What we have done

• Structure: every page has one main heading, a logical heading order, landmarks and a “Skip to main content” link; inner pages show breadcrumbs.
• Keyboard: menus, buttons, forms, accordions and the map can be used with a keyboard alone, and the keyboard focus is always visible.
• Colour and text: text and controls are designed to meet the WCAG contrast ratios, and pages reflow on small screens and when zoomed, without horizontal scrolling.
• Forms: every field has a visible label; required fields are marked; errors are explained in words next to the field and in a summary at the top of the form; accepted file types and sizes are stated before you upload.
• Images and media: images have text alternatives; videos have captions where available.
• Payments and contacts: bank details, UPI IDs, addresses and phone numbers are given as text you can select and copy, not only as images or QR codes, and phone numbers are links you can call.
• Maps: the Google map on the contact page loads only when you ask for it, and the address is always shown as text.
• Motion: the homepage slideshow has a pause button and stops if you prefer reduced motion, videos never play by themselves, and nothing on the site flashes.

Known limitations

We know about these problems and are working on them:

• Some videos have no captions or transcripts yet.
• Some older PDF documents, such as brochures and scanned certificates, are not tagged for screen readers, and some are images of text. If you need a document in another format, ask us and we will help.
• Some content comes from other services that we do not control, such as the Google map, the Cloudflare security check on forms and the external websites we link to.

Tell us about a problem

If you have difficulty using any part of this website, or need information in a different format, contact us:

• E-mail: [email protected]
• Phone: +91 94420 91507
• Or use the form on our contact page.

Please tell us the page address, what you were trying to do and what assistive technology you use, if any.

About this statement

This statement was prepared in November 2026, when the website was rebuilt, on the basis of our own testing. We will review it whenever the website changes significantly.